Privacy Policy

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process enrollments and payments
• Deliver course content and track your learning progress
• Send you updates, course recommendations, and administrative messages
• Respond to your comments, questions, and support requests
• Personalize your learning experience and content recommendations
• Generate certificates upon course completion
• Analyze usage patterns to improve platform functionality
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our terms of service
• Send marketing communications (with your consent)

We do not sell your personal information. We may share your information in the following circumstances:

• With Course Instructors: Instructors can view information about enrolled students, including progress and participation in their courses
• With Service Providers: We share information with third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• For Corporate Accounts: If you enroll through a corporate or organizational account, we may share your progress and completion status with your organization
• With Your Consent: We may share information when you give us explicit permission to do so
• For Legal Reasons: We may disclose information if required by law, legal process, or to protect the rights, property, or safety of DexWellness, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Secure authentication mechanisms
• Access controls and employee training
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our platform may not function properly.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to certain exceptions)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information for certain purposes
• Restriction: Request that we restrict the processing of your information
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at dexwellacademy@dex-wellness.com. You can also update most of your personal information directly from your account settings.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Even after account deletion, some information may be retained for legitimate business purposes or legal requirements, such as:

• Financial records for accounting and tax purposes
• Records required for legal compliance or dispute resolution
• Anonymized data for analytics and research

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without parental consent, we will take steps to remove that information.

Users between 13 and 18 years old should obtain parental or guardian consent before using our services.

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these locations. We take appropriate measures to ensure that your data receives adequate protection in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.